| The purpose of this training experience is to
optimize the effectiveness of teams that have been working together since basic team
training. It addresses the key problems and needs that all teams have as they mature. Team
members are only human and teams have a natural tendency to backslide and to avoid
difficult choices and unpleasant issues. Participation and enthusiasm can lag. Membership
changes, priorities shift. Advanced team training is for teams in mid-life with a history
of some success and some disappointment. The content
of the training is built on 12 factors required of any team to maintain an atmosphere of
Collective Responsibility, so critical to ongoing long term productivity. During the
training, teams are guided in how to assess levels of mutual accountability and trust
along with the roots of each member’s motivation and commitment to the team.
An outcome of the experience is for members to develop a
contract with each other as the foundation for mutual accountability. |
| Problems
of Mature Teams |
| There is growing evidence that over time
decline in mature team productivity is due to: |
- Loss of Collective Responsibility
- Inability to Dialogue
- Incomplete Problem Diagnosis & Intervention
- Weakened Team Structure
- No Common Working Approach
|
- Narrow Decision Making
- Win-Lose Conflict Management
- Fuzzy-Weak Performance Goals
- Intolerance Toward Team Diversity
|
| Content |
| Nine learning modules (each 2-3 hour units),
enables a team to improve in one of the following areas: |
Collective Responsibility:
developing and maintaining a consistent level of mutual commitment to team performance, as
an overriding principle of team life.
Performance Goals: Identifying and evaluating
specific achievement apart from the generalities of Mission and Vision.
Common Working Approach: A social
contract about roles, rules, commitments.
Optimizing Team Diversity: reevaluating the value
of members in light of prior assumptions, stereotypes and prejudices.
Conflict Management: assessment of
the current team norms for conflict. Team will practice using a step by step negotiation
process.
Improving Dialogue and Discussion:
Team learns a higher level of communication.
Problem Diagnosis and Intervention: At a deeper
level of teamwork, builds on basic training skills.
Decision Making: A practical team process tool for
keeping a group focused and moving toward consensus.
Team Structure Improvement: Norms,
Culture, Values, Membership Strength, Leadership Role, Mission and Charter.
|
| Method
and Materials |
| Each unit flows from an organizing model
for Collective Responsibility. Teams learn each topic with the help of guided discussion,
graphics, films, and self assessment instruments. Learning points are then applied using
worksheets and sequenced booklets. Some role-play and group-on-group observation adds to
the experiential, action learning format. The 2 day workshop
format is designed for 25 persons or 4 or 5 teams with team leaders.
The design also provides for a flexible format for training
a few team members at a time.
All 9 modules can be combined into a two day workshop for 25
persons. Units can be selected to meet specific needs of teams for half day events or
sequenced over weeks and months to meet schedules, demands or as a series of follow-up
attitudes to the basic team training "Group Process Skills for Work Teams." |
| Trainer
Certification available: (not sold separately) |
- Trainer Manual
- Color Transparencies
- Participant Manual (Quantity Discounts)
- Certificate
- Briefcase
|
