 
|
GROUP PROCESS SKILLS
FOR WORK TEAMSŪ
| Three Group Process Skills |
| Team members learn three basic
skills in group process: |
"Personal
skills developed" |
- Skill in Balancing Needs in a team:
The ability to keep three sets of needs balanced by satisfying the personal needs of
members, the requirements of mission, and its needs as a team unit.
- Skill in Analyzing Group Problems:
To be able to identify team problems at three levels-structure, process and content-in
order to select the best focus for making changes and interventions.
- Skill in Making Process and Structure
Interventions: To be able to move a stalled group forward by making its
members aware of any hidden factors which may be blocking its progress.
|
| The Problem |
"It’s
not easy to work
in teams" |
Successful work
teams do not happen by chance! They will not be effective unless the members are
comfortable in handling such emotional issues as competition, cynicism, hostility,
power plays, selfishness, resentment, and boredom. Teams must learn to pay attention to
the interpersonal dynamics beneath the surface of the group’s discussion. Leaders
must be able to recognize the symptoms of a time wasting, non-productive group and have
the skill to confront the dynamics blocking success. |
How did your
last team meeting end?
High Performance
Teams Use
Group Process Skills For
Reliable Team
Performance
|
Content and Method |
|
"Think, Observe, Practice, Apply" |
The two day workshop
design is an experiential, group-on group format for 25 persons or 5 to 6 teams. There are
7 learning modules which can be used in a more flexible format over several days or weeks.
Each module has follow-up instruments to reinforce training transfer every 3 months, after
the initial training. |
| Topics - Learning Modules |
"Empowers members to handle team problems" |
- Basic Orientation to Teamwork: Benefits, Guidelines
- Balancing I-We-It Needs in a Team
- How to Analyze Group Problems
- Observing Team Process
- Communicating about Team Process
- Making Process Interventions
- Making Structure Interventions
|
| Materials |
| Participant
Workbook contains all learning modules (150pp). Training Transfer Packet includes the
following: Meeting Folder and Pads of Team Models, Team Structure Workbook, Process
Intervention Guide, Follow-up Skill Monitoring Workbook, and Certificate. |
| Trainer Certification Available |
| A Train
the Trainer Package is available, which provides the following comprehensive set of
materials: Note: the Train the Trainer Package is not sold separately. |
"Cost
effective
internal
training" |
- Instructor’s Manual (90 pages)
- Participant Workbook (Quantity Discounts)
- 25 Color Transparencies
- Skills Assessment Guides
- Team Meeting Job Aids to Reinforce Skills
- Training Follow-up Manual With Color Transparencies
- Briefcase
|
Benefits to the organization |
- Develops the core group dynamics skills fundamental to
teamwork.
- Strengthens skills for existing teams.
- Provides basic orientation and start up for new teams.
- Clarifies roles of team members, leaders and sponsors.
- Develops individual member skills that are portable from
team to team.
- Establishes senior management's role in a team based
culture.
- Prevents most serious team errors before they happen.
- Setups up baseline team skills for additional team training.
- Empowers teams to be less dependent on "outside"
team facilitators.
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